Who We Are
The Beauty & Brow Studio gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data. The Beauty & Brow Studio registered office is at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ and we are a company registered in England and Wales and act as the data controller when processing your data.
Information That We Collect
The Beauty & Brow Studio processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.
The personal data that we collect from is: –
Date of Birth
Home Telephone Number
Mobile Telephone Number
Special Category Data (e. health/medical information, interests)
We collect information in the below ways: –
How We Use Your Personal Data (Legal Basis for Processing)
The Beauty & Brow Studio takes your privacy very seriously and will never disclose, share or sell your data unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice.
The purposes and reasons for processing your personal data are detailed below: –
We collect your personal data in the performance of a contract or to provide a service
We collect and store your personal data as part of our legal obligation for business accounting
You have the right to access any personal information that The Beauty & Brow Studio processes about you and to request information about: –
What personal data we hold about you
The purposes of the processing
The categories of personal data concerned
The recipients to whom the personal data has/will be disclosed
How long we intend to store your personal data for
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request erasure of your personal data or to restrict processing (where applicable)in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
The Beauty & Brow Studio takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including: – SSL, restricted access, IT authentication, firewalls, anti-virus/malware protection.
As noted in the ‘How We Use Your Personal Data’section of this notice, we occasionally process your personal information under the legitimate interests’ legal basis. Where this is the case, we have carried out a thorough Legitimate Interests’ Assessment (LIA) to ensure that we have weighed your interests and any risk posed to you against our own interests; ensuring that they are proportionate and appropriate.
We use the legitimate interests’ legal basis for processing data for anyone that has given their details to us who have shown interest in a trial, short term membership, membership, ex members and have identified that our interests are aligned and you are interested in what you have enquired about in relation to promotions, offers and benefits.
How Long We Keep Your Data
The Beauty & Brow Studio only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details and account details) for a minimum of 6 years after which time it will be destroyed.
Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.
Special Categories Data
Owing to the products, services or treatments that we offer, The Beauty & Brow Studio sometimes needs to process sensitive personal information (known as special category data) about you, like a pre-treatment questionnaire, lifestyle questionnaire, medical information, doctor notices. Where we collect such information, we will only request and process the minimum necessary for the specified purpose and identify a compliant legal basis for doing so.
Lodging A Complaint
The Beauty & Brow Studio only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.